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Refill Request

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Helpful tips to prevent last-minute medication emergencies

  • Call us 3-5 days before your pet will run out of medication. This gives our doctors and staff plenty of time to get your pet's medication filled before it becomes urgent. 

  • If someone else administers the medication to your pet, please communicate regularly with them to be sure refills are requested before the pet is out.

  • Ensure your pet is up to date on their wellness exam and any bloodwork that may be needed. Medications cannot be legally dispensed to pets who are overdue for physical exams.

  • Not sure when your pet is due? No problem! Give us a call at (215) 723-3971. We are happy to check your pet's records and schedule an appointment!

Please allow up to one business day for your refill request to be reviewed, filled and available for pick-up. If for some reason we cannot process the refill, someone from our staff will contact you. For safety, we review your pet’s records before refilling any orders.

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Indian Valley Animal Hospital